Senior User Experience Designer - Google
Marc Paulina
Workshop: Designing Conversations


Marc is a Senior User Experience Designer at Google, where he has worked on second screen experiences for YouTube, predictive experiences on Google Now, and multimodal (voice and touch) conversational experiences on mobile; most recently for the Google Assistant on the Pixel phone.

Over the years, Marc has worked on a diverse range of embedded product UI, such as automotive dashboards, second screen experiences and innovations in camera, desktop and mobile product experiences; working with companies like LG, Samsung, HP, Audi, Bang & Olufsen and Microsoft.


Designing Conversations

I can talk. You can talk. How hard can it be to design a conversation?

In fact, it’s only when we start to unpack the rules and conventions of dialogue that it becomes clear how miraculous human conversation is, and how challenging it is to manufacture.

Join this hands-on (and voices-on!) workshop to roll up your sleeves and design a multi-step conversational experience. We’ll be sketching dialogues and using role-play, rehearsal, and guerilla testing techniques to rapidly design, iterate, and validate these conversations.

Who should attend:
Designers, engineers, product managers, writers and anyone interested in the expanding world of conversational user experiences. No previous dialogue design experience necessary.